Who do I contact?

If the complaint is about a matter regarding a local office, you should contact the Locality Reporter Manager in that office. Details of all our local offices are available in the Contact Us section of our website.

If the complaint is about the Locality Reporter Manager, please contact the Senior Operational Manager for your area:

East and Central Scotland
Tom Philliben
Senior Operational Manager
SCRA
Hamilton House, Hamilton Business Park
Caird Park
Hamilton
ML3 0QA

North and West Area
Alistair Hogg
Senior Operational Manager
SCRA
Merchant Exchange
10/20 Bell Street
Glasgow
G1 1LG

If the complaint is about a matter regarding the Senior Operational Manager’s office or a matter regarding Headquarters, please contact:

SCRA
Ochil House
Springkerse Business Park
Stirling
FK7 7XE

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