British Sign Language

SCRA is committed to ensuring that people who are Deaf or hard of hearing have full and equal access in the Children’s Hearings System.

To highlight the actions we will take to promote British Sign Language (BSL) and support BSL users, we have published a three year action plan.

Our plan is closely aligned to the commitments in the Scottish Government’s BSL Plan 2017–2023.

The plan is now available in BSL format and with sub titles and audio.

In the meantime, we have a number of information films available on our website in BSL and with subtitles. You can access them in the resources section of our website.

We are trialling the use of text for BSL users to contact us to make a complaint. If you are a BSL user you can text us on  07795 665570. This number will not be able to make or receive calls.


Keeping The Promise Information

Going to a Children's Hearing for the first time

Progress Report for Children and Young People

Contact us via contactSCOTLAND-BSL

British Sign Language (BSL) users can contact us direct by using contactSCOTLAND-BSL.

Contact Scotland is a free national BSL interpreting video relay service (VRS).

If using a smartphone or device, you must register for the free contactSCOTLAND-BSL app.

You can also access the service with a computer.

When you have accessed the app or connected to the service with a computer, just relay your message and it will be interpreted to the user on the other side.

For more information visit the Contact Scotland BSL website or call 0333 344 7712.

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