Available supports

Help and support in a Virtual Hearing

There are lots of ways to get help and support with your virtual Hearing. The Reporter and the Virtual Support Assistant will give you information on how to prepare and what to expect. You can also have a representative and/or a lawyer attend your virtual Hearing. A representative could be a trusted adult, friend or professional advocate.

Here’s different types of help and support…

RAVHI the Robot and the Virtual Support Assistant are there to help with any questions you can about Virtual Hearings. You can contact them here.

You can speak to your Children’s Reporter. Their contact details will be on the letter sent to you about your Hearing. Contact details for each of our local teams is available here.

You can talk to an advocate. Advocacy workers are professional people who are there to help you tell the children’s hearing what you want – how you feel, what you think, and what you would like to happen. Children’s advocacy workers are separate from any other professional involved in your children’s hearing and they do not make any decisions about your care. Find out more at www.hearings-advocacy.com 

You can also speak to a lawyer (also known as a solicitor) who may be able to help you. Most children and young people don’t have to pay for this. You can contact the Scottish Legal Aid Board on 0131 226 7061 to get the name of a lawyer in your area or visit www.slab.org.uk.

You can contact Parentline by calling 08000 28 22 33 or visit their website.

You can speak to a Children’s Rights Officer. Your local Social Work Department should be able to help you with this.

A step by step visual story guide for children participating in virtual hearings. The guide can be viewed here.

An easy read guide is available for parents participating in a Virtual Hearing. We also have a printable version.

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