Helping you make a complaint
Posted on 08th Sep 2022
Did you know you have the right to complain to us if you are not happy?
We want to make it as easy as possible for you to make a complaint. We have lots of helpful advice on our website, as well as information in different formats, including a BSL video with subtitles and audio. We also have cartoon animations for children and young people.
In addition, we have launched a new 10 top tips page on our website for children and young people. Or you can watch our cartoon animation below.
Remember you can also complain online – form for children, form for young people, form for adults.
We would welcome any feedback on our complaints materials or if you have any questions about making a complaint. Please get in touch. We would love to hear from you.