Requesting Information from SCRA


Your right of Subject Access

The Data Protection Act 1998 provides you, the data subject, with a right to request copies of the information SCRA holds about you.  It does not provide you with a right to see information about other people, unless they have provided consent that we can provide it to you.

Children and young people have the same rights of access to their own personal information as adults and the same right of privacy.

A person who has parental responsibility (i.e. is a relevant person) can ask for information held on behalf of their child.  We must be sure that the request is on behalf of the child, we may seek the child’s consent for information to be provided to their parent, if we feel this is necessary.

A request for information about yourself (or on behalf of your child) is called a subject access request.  To make a subject access request, please write or email SCRA (as below).

Please include your name, address, full details of the information or documents that you require.

Please also include a telephone number so we can telephone you to clarify any details if necessary. We need to be sure of who is asking for the information, and may request proof of your identity to enable us to process your request. SCRA will respond to requests within 40 days of receipt of a written request and valid proof of identity.

If you have any difficulty in identifying the information you want to access or would like advice on how to request information, then please contact our Data Protection Officer, Katie Brownlee on 0300 200 2224.

All requests should be emailed to inforequest@scra.gsi.gov.uk.

Alternatively, if you wish to send written request please post to Katie Brownlee, SCRA, 55 Church Court, Dumbarton, G82 1SU.


Freedom of Information Requests

The records that SCRA hold are also subject to the terms of the Freedom of Information (Scotland) Act 2002 (FOISA). The Act gives individuals’ a general right of access to all types of recorded information, held by SCRA.  However, there are limitations in what personal information can be released under FOISA.

For more information on how to make a Freedom of Information request and to access SCRA’s Publication scheme, click here.


Complaints

The Information Commissioner is responsible for enforcing the DPA. If you are unhappy with how SCRA has dealt with your  information or how we have responded to your request for information, you may wish to raise your concerns with the Information Commissioner.

The ICO can be contacted at the address provided below:

First Contact Team
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113 or 01625 545 745 (or +44 1625 545745 if calling from overseas)

More information on DPA can be found on the Information Commissioner’s web site – www.ico.org.uk

If you have any questions or would like to know more about how your information will be used please contact Katie Brownlee, Data Protection Officer on 0300 200 2224.

Receive our e-news bulletin

Enter email to sign up to our newsletter