Our Vision, Values, Standards and Outcomes
Our Vision
What we want the world to be like for children and young people of Scotland?
“Our vision is that vulnerable children and young people in Scotland are safe, protected and offered positive futures.”
“Our vision is that vulnerable children and young people in Scotland are safe, protected and offered positive futures.”
Our Values
- The voice of the child must be heard.
- Our hopes and dreams for the children of Scotland are what unite us.
- Children and young people’s experiences and opinions guide us.
- We are approachable and open.
- We bring the best of the past with us into the future to meet new challenges.
Our Service Standards
- Prepared: We are open, approachable and prepared to live up to the standards we have set out.
- Listening: We listen to concerns children and young people have, as well as concerns about them.
- Learning: We will find out what is going on in the lives of children and young people.
- Outcomes: We will be honest and decide what the right thing is to do, even though at times the child or young person may not want help.
- Hearings: We will help to keep Hearings fair, although we are not involved in decision making.
- Court: We will help make court easier to understand for children and young people.
- Performing: We will share how we are meeting these service standards.
- Improving: We will make it easy to share comments and complaints and we will respond.
Our Outcomes
Our decisions are proportionate, timely and make a positive impact on the welfare, safety and protection of children, young people and communities.
Our work with partners ensures children and young people are only subject to compulsory supervision if required and only for as long as it benefits them.
Our service is efficient, responsive, inclusive and continually improving.
Our work with partners ensures children and young people are only subject to compulsory supervision if required and only for as long as it benefits them.
Our service is efficient, responsive, inclusive and continually improving.
SCRA's Corporate Plan 2011-14
SCRA's Corporate Plan 2011-14 (3028 kb)
